If you're here looking up Progress Energy (NC & SC) customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Progress Energy (NC & SC) also goes by or is associated with the names Duke Energy. They are considered to be part of the following sectors and industries: electric, utility. Progress Energy (NC & SC) is associated with terms like subsidiary of duke energy by their customers and industry analysts. Their competition, in the eyes of customers, are companies like The Southern Company, Nextera Energy, Duke Energy. They employ 29,000 people according to customers in the know.