FirstEnergy (formerly Allegheny Power) Phone Number

Calling FirstEnergy (formerly Allegheny Power) customer service faster by GetHuman

800-686-0021
Customer service
Current Wait: 5 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
Get to a live person fastest: Say "I need something else", then "Other options"
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.

Customer Number 800-686-0021 - by the Numbers

Phone number to dial
800-686-0021
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:30am
Navigate phone maze to a human
Say "I need something else", then "Other options"
Average wait
2
Current wait
5
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
94%
Quality of help
91%
Customer votes
466
Information last updated
Fri Jun 15 2018 09:00:00 GMT+0000 (UTC)

FirstEnergy (formerly Allegheny Power)'s Best Toll-Free/800 Customer Phone Number

This is FirstEnergy (formerly Allegheny Power)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FirstEnergy (formerly Allegheny Power) agent. This phone number is FirstEnergy (formerly Allegheny Power)'s Best Phone Number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-686-0021 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call FirstEnergy (formerly Allegheny Power) we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, FirstEnergy (formerly Allegheny Power) has 3 phone numbers. It's not always clear what is the best way to talk to FirstEnergy (formerly Allegheny Power) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting FirstEnergy (formerly Allegheny Power) - by phone or otherwise

While 800-686-0021 is FirstEnergy (formerly Allegheny Power)'s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other FirstEnergy (formerly Allegheny Power) customers, is by calling their 800-686-0022 phone number for their Social Service Agency List department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact FirstEnergy (formerly Allegheny Power) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for FirstEnergy (formerly Allegheny Power).

What is GetHuman's Relationship to FirstEnergy (formerly Allegheny Power)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FirstEnergy (formerly Allegheny Power). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the JetBlue Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or JetBlue. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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