Current Wait: 7 mins (4m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 3pm
Get to a live person fastest: Keep pressing 0
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.
Report your FirstEnergy Corp. issue: GetHuman walks you through to resolution with our best tools, fastest contacts, reminders, follow-up and more!