Earthlink Phone Number

Call Earthlink customer service faster with GetHuman

Customer service
New Customers
  • Calls Earthlink's Customer Service department
  • The average hold time is 9m
  • The current wait is approximately NaNm
  • Hours are Mon-Fri 9am-8pm, Sat-Sun 11am-8pm
  • The best time to call is 10:45am
  • Popular issues for this call center: Setup service, Service problem, Cancel service, Change plan, and Overcharge/Strange charge.
  • Reach a live Earthlink agent: Must choose an option 1-2.
  • What you hear when you call: To set up a new plan, press 1. To move, upgrade, or get support for your current plan, press 2.

Reasons customers like you called recently

I was billed *** dollars a year after I cancelled my account
I would like to change my auto pay from one bank to another
Trying to someone to make payment arrangement
Need to cancel account. Belonged to my father who has passed away. No activity on acc...
I want to continue the autopay to pay my EarthLink bill using my PayPal account.
Add Acp to current services
For at least *** of each hour--day or night--I have no internet service through Earthli...
Would like to request an extension for my EarthLink internet service…
I have three email address on my Earthlink account (*****@***.com) and I have forgotten...
Y’all took out * payments this month why
My acp benefit was removed from my Earthlink internet service which I did not authorise...
I went to see about getting an extension till next Wednesday
Internet not working need someone to call me to see what’s going on call by phone
Internet not work in call me on the phone
I'm trying to speak to someone about my payment

Earthlink Customer Phone Number 888-327-8454 - Stats

Phone number to dial888-327-8454
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-8pm, Sat-Sun 11am-8pm
Best time to dial10:45am
Average wait9 minutes
Current waitNaN minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, email, web
Quality of communication76%
Quality of help74%
Customer votes568
Information last updatedTue Nov 28 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Earthlink's Best Toll-Free/800 Customer Phone Number

This is Earthlink's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Earthlink agent. This phone number is Earthlink's Best Phone Number because 7,068 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-327-8454 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Earthlink first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or email or web. In total, Earthlink has 7 phone numbers. It's not always clear what is the best way to talk to Earthlink representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Earthlink - by phone or otherwise

While 888-327-8454 is Earthlink's best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Earthlink customers, is by calling their 800-719-4664 phone number for their Privacy/Legal department. Besides calling, the next favorite option for customers looking for help is via 800-719-4664 for Privacy/Legal. If you think this information is inaccurate or know of other ways to contact Earthlink please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Earthlink.

What is GetHuman's Relationship to Earthlink?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Earthlink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Earthlink, including live chat and email and their website / help desk. Visit our Earthlink Customer Service page for more information.
Earthlink Customer ServiceEarthlink Call-back Service

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