Common Problem Categories
As reported by Earthlink customers to GetHuman in the last 60 days
Setup service: 178 inquiries
Service problem: 206 inquiries
Cancel service: 490 inquiries
Change plan: 128 inquiries
Overcharge/Strange charge: 175 inquiries
If you're here looking up Earthlink customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Earthlink also goes by or is associated with the names Earthlink.com, Earth Link, EarthLink Inc., EarthLink. They are considered to be part of the following sectors and industries: managed, network, cloud, services, provider, isp, Information Technology, Software & Services, Internet Software & Services. Earthlink is associated with terms like full suite of managed network, plus consumer isp, public, information technology & services, technology, isp, b2c, enterprise, b2b, networking by their customers and industry analysts. They are similar to companies like GoDaddy, TransUnion, XO Communications, Zendesk, Prometric, SolarWinds, Ancestry. They employ 2,100 people according to customers in the know.