How do I talk to a human at this Earthlink number?
A:Direct to Corporate Relations; ask for Tier 3 Tech Support to get real tech support
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Earthlink Corporate Offices?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #5 most popular Earthlink phone number out of 5. Click above to go back to the main customer service number and other contact information, including Earthlink email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 9am-8pm, Sat-Sun 11am-8pm · Must choose an option 1-2. · To set up a new plan, press 1. To move, upgrade, or get support for your current plan, press 2.
Toll-free · 24 hours, 7 days · Press 2, then keep pressing 0 · For Sales & Support - Hang up and dial 888-EarthLink. For Employment verification - Hang up and dial 800-367-5690. For questions about our privacy commitment or other legal information, stay on the line and leave a message.
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Earthlink phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to Corporate Relations; ask for Tier 3 Tech Support to get real tech support
Here is how our research team describes the way the Earthlink phone system greets you: For Sales & Support - Hang up and dial 888-EarthLink. For Employment verification - Hang up and dial 800-367-5690. For questions about our privacy commitment or other legal information, stay on the line and leave a message.
What are the hours and when should I call?
Earthlink operates the call center for this 404-815-0770 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 1,178 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Earthlink phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Earthlink staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Earthlink is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 1,178 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Earthlink is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Earthlink staffs the call center well on Tuesday.