Earthlink Privacy/Legal

Phone Number & Getting a Rep

Earthlink Privacy/Legal number

800-719-4664
Toll-free·Calls Privacy/Legal·See main phone number & contact info
Q:

How do I talk to a human at this Earthlink number?

A:Press 2, then keep pressing 0
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Earthlink Privacy/Legal?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

All Earthlink customer service contact information

This is the #2 most popular Earthlink phone number out of 5. Click above to go back to the main customer service number and other contact information, including Earthlink email addresses, twitter handles, and live chat options.

More Earthlink Customer Phone Numbers

Customer Service

888-327-8454
Main phone number · Toll-free · Mon-Fri 9am-8pm, Sat-Sun 11am-8pm · Must choose an option 1-2. · To set up a new plan, press 1. To move, upgrade, or get support for your current plan, press 2.

New Customers

833-657-0732
Toll-free · 24 hours, 7 days · Press 1 for customer service, press 2 to sign up for service ·

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

Corporate Offices

404-815-0770
24 hours, 7 days · Direct to Corporate Relations; ask for Tier 3 Tech Support to get real tech support · For Sales & Support - Hang up and dial 888-EarthLink. For Employment verification - Hang up and dial 800-367-5690. For questions about our privacy commitment or other legal information, stay on the line and leave a message.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Earthlink phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then keep pressing 0
Here is how our research team describes the way the Earthlink phone system greets you: For Sales & Support - Hang up and dial 888-EarthLink. For Employment verification - Hang up and dial 800-367-5690. For questions about our privacy commitment or other legal information, stay on the line and leave a message.

What are the hours and when should I call?

Earthlink operates the call center for this 800-719-4664 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1,178 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Earthlink phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Earthlink staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Earthlink is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 1,178 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Earthlink is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Earthlink staffs the call center well on Wednesday.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!