Consumers Energy Company Phone Number

Calling Consumers Energy Company customer service faster by GetHuman

800-477-5050
Customer service
Current Wait: 4 mins (3m avg)
Hours: Mon-Fri 7am-6pm, Sat 8am-5pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceBook appointmentChange appointmentMeter readingCancel serviceA different issue
Get to a live person fastest: Press 1 then 4 then choose the option that you require

Reasons customers like you called recently

broken tree limbs caught in the power lines
11h ago
Need info on how to get rebate for an already purchased (newly installed) Nest Learning...
a day ago
My consumers power was turned off almost * weeks now and consumers energy wont help and...
a day ago
Power got turned off submitted the payment for it to be restored around **am just got h...
2d ago
Looking to move and need the billing for new address.
3d ago
Need to start need service
4d ago
My power is out I want to repair the lines please
8d ago
I need to speak to someone about my deposit.
14d ago
I'm m moving into a residential home and the previous owner or renter said electric pol...
15d ago
My power was turned off I never got sent a shut off notice and I just payed to be on th...
20d ago
I had a whole house generator installed and I need a larger capacity gas meter. Someone...
22d ago
Gas hook up eta we were scheduled for **-**-** need them to get it done asap no gas at house
23d ago
Trying to get an account switched over in my name from landlords . I need to get the el...
a mo ago
Two $** payments have not been applied to account ************* but have cleared at my...
a mo ago
I moved in to an apartment and need to transfer the electricity account in to my name
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-477-5050 - by the Numbers

Phone number to dial
800-477-5050
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-6pm, Sat 8am-5pm EST
Best time to dial
2:15pm
Navigate phone maze to a human
Press 1 then 4 then choose the option that you require
Average wait
3
Current wait
4
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
80%
Quality of help
93%
Customer votes
285
Information last updated
Tue Dec 03 2019 09:00:00 GMT+0000 (UTC)

Consumers Energy Company's Best Toll-Free/800 Customer Phone Number

This is Consumers Energy Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consumers Energy Company agent. This phone number is Consumers Energy Company's Best Phone Number because 9,600 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-5050 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Consumers Energy Company we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Consumers Energy Company has 1 phone number. It's not always clear what is the best way to talk to Consumers Energy Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Consumers Energy Company - by phone or otherwise

While 800-477-5050 is Consumers Energy Company's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Consumers Energy Company customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Consumers Energy Company please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Consumers Energy Company.

What is GetHuman's Relationship to Consumers Energy Company?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Consumers Energy Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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