Consumers Energy Company Phone Number

Calling Consumers Energy Company customer service faster by GetHuman

800-477-5050
Customer service
Current Wait: 4 mins (3m avg)
Hours: Mon-Fri 7am-6pm, Sat 8am-5pm EST; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 4 then choose the option that you require

Reasons customers like you called recently

I want to pay my bill by phone as my bank account has been closed as it’s been compromi...
I need to pay a bill that has been sent to collections and have service transferred to...
I am setting up a small blacksmith shop and will require two *** lines brought about...
Is it possible to get my over head wire bared from the pole in my yard to my house. Als...
Cannot access online account for bill pay and account information due to not having the...
I just need my email address changed on the account,tried changing it a few times with...
Change my email address for paperless billing to *****@***.com house number *** glidden...
I need to check on a bill, payment
To: Consumers Energy*Subject: Street Light blinks on and off at night and tree branches...
Refrigerator excess noise. Think it will go out. Need service tech. have full applian...
Need to remove power from power pole in yard to a different place (pole barn). Already...
Concern about tree cutting at **** Wiscassett Lane, Alden, Michigan, *****. I can be re...
My power was out for three days and seven hours I want to get credit
No power at *** Harris Battle Creek Mi *****. I got an email said I have power and if...
ITS BEEN OVER ******* ** HOURS SINCE WEVE HAD POWER TURN IT THE **** ON DO YIUR GODDAMN JOB
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Customer Number 800-477-5050 - by the Numbers

Phone number to dial800-477-5050
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm, Sat 8am-5pm EST
Best time to dial2:15pm
Navigate phone maze to a humanPress 1 then 4 then choose the option that you require
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication80%
Quality of help93%
Customer votes284
Information last updatedThu Nov 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Consumers Energy Company's Best Toll-Free/800 Customer Phone Number

This is Consumers Energy Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consumers Energy Company agent. This phone number is Consumers Energy Company's Best Phone Number because 9,600 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-5050 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Consumers Energy Company we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Consumers Energy Company has 1 phone number. It's not always clear what is the best way to talk to Consumers Energy Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Consumers Energy Company - by phone or otherwise

While 800-477-5050 is Consumers Energy Company's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Consumers Energy Company customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Consumers Energy Company please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Consumers Energy Company.

What is GetHuman's Relationship to Consumers Energy Company?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Consumers Energy Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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