Consumers Energy Company Phone Number

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Customer service
Current Wait: 5 mins (3m avg)
Hours: Mon-Fri 7am-6pm, Sat 8am-5pm EST; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 4 then choose the option that you require

Reasons customers like you called recently

I was told you offer to pick up old appliances. Can this service be offered to non cust...
Having power surges in the house blowing lightbulbs and my furnace
Take me off the budget plan
Needa printed copy of bills this year and how much we paid and how much we owe. WHY is...
how do I change my email address
I noticed there is two (*) power poles by my home that are leaning at a pretty good ang...
Trying to call consumers but can't get a ring or anyone on the line just silence n...
No power at **** Sandy Lane, Baldwin, MI. *Can you tell me when it might be restored?
i want to know why you hacked my account and charged me **.** , i want my money back in...
I just took ownership of a condo. *The address is **** S Washington * **** *The condo...
Wrong address on my bill. Want my bill explained because I live in an apartment and my...
We need somebody to come out to turn off our gas’s so we can hook a gas line up
My furnace seems to have trouble kicking on and im not sure whats going on.
I have a small farm business, my farm account is **** **** ****, i am building a new st...
We have been calling for * weeks re: trying to get someone to return our call!! We need...
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Help me with my issue

Customer Number 800-477-5050 - by the Numbers

Phone number to dial800-477-5050
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm, Sat 8am-5pm EST
Best time to dial9am
Navigate phone maze to a humanPress 1 then 4 then choose the option that you require
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication83%
Quality of help71%
Customer votes287
Information last updatedMon Dec 05 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Consumers Energy Company's Best Toll-Free/800 Customer Phone Number

This is Consumers Energy Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consumers Energy Company agent. This phone number is Consumers Energy Company's Best Phone Number because 9,600 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-477-5050 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Consumers Energy Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Consumers Energy Company has 1 phone number. It's not always clear what is the best way to talk to Consumers Energy Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Consumers Energy Company - by phone or otherwise

While 800-477-5050 is Consumers Energy Company's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Consumers Energy Company please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Consumers Energy Company.

What is GetHuman's Relationship to Consumers Energy Company?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Consumers Energy Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Consumers Energy Company Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Consumers Energy Company contacts
Consumers Energy Company Phone NumberBEST
Consumers Energy Company Help Desk
General customer information

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