Can I transfer my service to a new address?

Yes, you can transfer your service to a new address. Consumers Energy offers a convenient service transfer option for its customers. To begin the process, you can contact our customer service department via phone or online and provide them with the necessary details, such as your current service address and the new address you wish to transfer. Our team will guide you through the documentation requirements, including proof of residency at the new address. Please note that a service transfer fee may apply, and it is recommended to notify us at least two weeks in advance to ensure a seamless transition of your energy service. Rest assured, we are committed to making the transfer process as smooth and efficient as possible for our valued customers.