Comfort Inn Customer Service

Phone Number & Contact Info

Comfort Inn's Best Phone Number

800-300-8800
Toll-free·Calls Customer Service·Most popular Comfort Inn number
Q:

How do I talk to a live human at Comfort Inn?

A:You must choose one of the options 1-4.
Q:

Does Comfort Inn offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

Comfort Inn Customer Phone Numbers

Reservations

800-424-6423
Toll-free · 24 hours, 7 days · Press 1 · New reservations, press 1. For all other questions, press 2.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Comfort Inn phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: You must choose one of the options 1-4.
Here is how our research team describes the way the Comfort Inn phone system greets you: Reservations, press 1. Choice Privileges information regarding points info or password resets, press 2. Assistance regarding our website, press 3. To file a formal statement about your stay, press 4.
Below are some clips we've found from Comfort Inn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling the Choice customer relations department.
For reservations, please press one.
For choice privileges information regarding points, promotions, or password resets, press two."
Excerpt from a call with Comfort Inn
Tuesday, March 26, 2024 3:32 PM

What are the hours and when should I call?

Comfort Inn operates the call center for this 800-300-8800 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 87 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Comfort Inn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Comfort Inn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Comfort Inn is Monday. The most busy day to call is Friday, which averages 450% more phone calls by comparison. Again, this is based on a sample of 87 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Comfort Inn

In summation, the best day to call Comfort Inn is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Comfort Inn staffs the call center well on Monday.

Why Customers Call Comfort Inn

If you have time to do a bit of reading before you call Comfort Inn, we recommend you read over some of our problem-specific articles.

What amenities are available at Comfort Inn?

Comfort Inn offers a range of convenient amenities to enhance your stay. Our guests can start their day with a complimentary hot breakfast, featuring a variety of tasty options. Stay connected with our free high-speed Wi-Fi available throughout the hotel. Enjoy a refreshing workout in our fitness center or take a dip in our indoor pool. For business travelers, we provide a business center equipped with printing, copying, and fax services. Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience. Additionally, all guests have access to free parking, 24-hour front desk assistance, and a complimentary newspaper. We aim to provide comfort and convenience to ensure an enjoyable stay for all our guests.

Top Comfort Inn customer service problems

Click the link above to get answers to just about any Comfort Inn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Comfort Inn, and their purpose. Are any of these similar to the reason you are trying to call?
Refund not processed: "I stayed at one of your hotels and they asked for a $250 deposit, it's still not back on my credit card."
- From a call lasting 2m 45s , Jul 2, 2024 12:52 PM
Inquiring about Jacuzzi suites: "Do you have any hotel suites with a Jacuzzi?"
- From a call lasting 4m 49s , May 26, 2024 3:22 PM
Issue with lost item: "All I asked for is four or five minutes of their time to come walk with me and just you know, be there."
- From a call lasting 10m 55s , Mar 18, 2024 9:26 PM
Confirm reservation: "I wanted to make sure my reservation is ready to go."
- From a call lasting 3m 41s , Jan 20, 2024 10:21 PM

More Comfort Inn Customer Service Contacts

There are of course other ways to contact Comfort Inn customer service besides the phone. Below we list the best ones, by medium.

Comfort Inn Customer Service on X (formerly Twitter)

twitter.com/choicehotels - Customer Service
Use the link to connect with customer service through Twitter
Comfort Inn, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Comfort Inn Customer Help Desk / Web Support

choicehotels.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Comfort Inn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Comfort Inn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comfort Inn agent. This phone number is Comfort Inn's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-300-8800 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Comfort Inn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Comfort Inn has 2 phone numbers. It's not always clear what is the best way to talk to Comfort Inn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Comfort Inn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Comfort Inn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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