Toll-free · 24 hours, 7 days · Press 1 · New reservations, press 1. For all other questions, press 2. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Comfort Inn below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Comfort Inn phone number to document the phone system.
Here is how our research team describes the way the Comfort Inn phone system greets you: Reservations, press 1. Choice Privileges information regarding points info or password resets, press 2. Assistance regarding our website, press 3. To file a formal statement about your stay, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:You must choose one of the options 1-4.
Below are some clips we've found from Comfort Inn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling the Choice Hotels customer relations line.
Calls are recorded for quality purposes. I'm Jenny, your virtual agent.
Are you calling regarding a compliment or issue about a recent experience?"
Excerpt from a call with Comfort Inn
Thursday, August 8, 2024 3:54 PM
They may ask you to enter information with the dial pad
"Thanks for calling the Choice Hotel customer relations line.
Calls are worth quality purpose I'm Jenny Leggett.
Regarding a call issue about a deal book.
Alright.
I didn't are you calling a compliment or a re recent experience?
Please enter the number."
Excerpt from a call with Comfort Inn
Tuesday, November 19, 2024 1:38 PM
The first phone menu
"Thank you for calling the Choice customer relations department.
For reservations, please press one.
For choice privileges information regarding points, promotions, or password resets, press two."
Excerpt from a call with Comfort Inn
Tuesday, March 26, 2024 3:32 PM
What are the hours and when should I call?
Comfort Inn operates the call center for this 800-300-8800 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 188 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Comfort Inn call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Comfort Inn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Comfort Inn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Comfort Inn is Monday.The most busy day to call is Thursday, which averages 169% more phone calls by comparison.Again, this is based on a sample of 188 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Comfort Inn is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Comfort Inn staffs the call center well on Monday.
Why Customers Call Comfort Inn
If you have time to do a bit of reading before you call Comfort Inn, we recommend you read over some of our problem-specific articles.
Comfort Inn offers a range of convenient amenities to enhance your stay. Our guests can start their day with a complimentary hot breakfast, featuring a variety of tasty options. Stay connected with our free high-speed Wi-Fi available throughout the hotel. Enjoy a refreshing workout in our fitness center or take a dip in our indoor pool. For business travelers, we provide a business center equipped with printing, copying, and fax services. Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience. Additionally, all guests have access to free parking, 24-hour front desk assistance, and a complimentary newspaper. We aim to provide comfort and convenience to ensure an enjoyable stay for all our guests.
Click the link above to get answers to just about any Comfort Inn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Comfort Inn, and their purpose. Are any of these similar to the reason you are trying to call?
Booking request: "I'm looking to book one room."
- From a call lasting 23m 15s , Oct 30, 2024 1:06 AM
Billing dispute: "I was billed for two nights, but only stayed one night."
- From a call lasting 5m 21s , Oct 26, 2024 12:21 PM
Cancellation request: "Hi. I need to cancel a reservation for Friday night in Idaho Falls."
- From a call lasting 17m 33s , Jul 24, 2024 12:43 AM
Information about why customers call Comfort Inn is extracted from issues that customers have reported to GetHuman.
Use the link to connect with customer service through Twitter
Comfort Inn, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Comfort Inn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Comfort Inn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comfort Inn agent. This phone number is Comfort Inn's best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-300-8800 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Comfort Inn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Comfort Inn has 2 phone numbers. It's not always clear what is the best way to talk to Comfort Inn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Comfort Inn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Comfort Inn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.