Columbia Gas of Ohio Customer Service

Phone Number & Contact Info

Columbia Gas of Ohio's Best Phone Number

800-344-4077
Toll-free·Calls Customer Service·Most popular Columbia Gas of Ohio number
Q:

How do I talk to a live human at Columbia Gas of Ohio?

A:Must enter phone # or account #.
Q:

Does Columbia Gas of Ohio offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm EST. The least busy day is Friday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Columbia Gas of Ohio phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must enter phone # or account #.
Here is how our research team describes the way the Columbia Gas of Ohio phone system greets you: Please say yes or no. Are you calling because you think you have a gas emergency or a carbon dioxide leak? Number not in service.

What are the hours and when should I call?

Columbia Gas of Ohio operates the call center for this 800-344-4077 phone number Mon-Fri 7am-7pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,205 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Columbia Gas of Ohio phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Columbia Gas of Ohio staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Columbia Gas of Ohio is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,205 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Columbia Gas of Ohio

In summation, the best day to call Columbia Gas of Ohio is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Columbia Gas of Ohio staffs the call center well on Friday.

More Columbia Gas of Ohio Customer Service Contacts

There are of course other ways to contact Columbia Gas of Ohio customer service besides the phone. Below we list the best ones, by medium.

Columbia Gas of Ohio Customer Service on X (formerly Twitter)

twitter.com/columbiagasohio - Customer Service
Use the link to connect with customer service through Twitter
Columbia Gas of Ohio, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Columbia Gas of Ohio Customer Service on Facebook / Messenger

facebook.com/ColumbiaGasOhio - Customer Service
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Columbia Gas of Ohio, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Columbia Gas of Ohio Customer Help Desk / Web Support

columbiagasohio.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Columbia Gas of Ohio customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Columbia Gas of Ohio's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Columbia Gas of Ohio agent. This phone number is Columbia Gas of Ohio's best phone number because 7,230 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-344-4077 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Columbia Gas of Ohio first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter or facebook. In total, Columbia Gas of Ohio has 1 phone number. It's not always clear what is the best way to talk to Columbia Gas of Ohio representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Columbia Gas of Ohio. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Columbia Gas of Ohio. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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