Are there any assistance programs available for low-income customers?

Yes, Columbia Gas of Virginia provides several assistance programs to support low-income customers. Our most prominent program is the Energy Assistance Program (EAP), which offers financial aid to eligible households to ease their energy burden. EAP provides direct payment towards energy bills and assists in weatherization efforts to increase energy efficiency. Additionally, we collaborate with various local and state organizations to offer additional resources and guidance to those in need. These include energy efficiency tips, budget counseling, and referrals to other assistance programs. Our goal is to ensure that all customers, regardless of their income level, can access reliable and affordable energy services. Please reach out to our customer service team to learn more about qualifications and how to apply for these support programs.