What assistance programs are available for low-income customers?

Columbia Gas of Ohio offers multiple assistance programs to support its low-income customers. The federally funded Low Income Home Energy Assistance Program (LIHEAP) is available to income-qualified households, providing financial assistance to help with heating bills during the winter months. Additionally, the Utility Assistance Program (UAP) is designed to aid customers with limited income by reducing their monthly bills and providing payment arrangements. The Percentage of Income Payment Plan Plus (PIPP Plus) is another program aimed at making energy costs more manageable for eligible households. PIPP Plus offers a reduced monthly fixed payment based on income and energy usage. Lastly, the Home Energy Assistance Program (HEAP) provides one-time assistance to income-eligible households to help offset the cost of their primary heating source. Columbia Gas of Ohio is committed to offering various assistance programs to ensure low-income customers can access reliable and affordable energy services.