Can I schedule a meter reading or submit my own meter reading?

Yes, customers have the option to schedule a meter reading or submit their own meter reading to Columbia Gas of Virginia. Scheduling a meter reading can be done by contacting our customer service team, who will arrange a convenient date for a technician to visit your premises. Alternatively, customers can choose to self-read their meters and submit the readings via our online portal or by calling our automated telephone service. It is important to provide accurate meter readings to ensure accurate billing. Customers can find detailed instructions on how to submit self-readings or schedule a meter reading on our website or by reaching out to our customer service team.