Current Wait: 35 mins (16m avg)
Hours: Mon - Fri: 8am-10pm, Sat -Sun: 8am-8pm CST; best time to call: 8:15am
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Get to a live person fastest: 1. Call 1-86-NetSpend 2. Enter your 16-digit card number 3. Enter your 4 digit PIN or your Social Security Number 4. After completing the security verification process, please press option 5 and then option 4 This will route you directly to a live Custom
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