Toll-free·Calls Customer Service·Most popular Cole Haan number
Q:
How do I talk to a live human at Cole Haan?
A:Direct to a human.
Q:
Does Cole Haan offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-8pm, Sat-Sun 10am-6:30pm ET.The least busy day is Friday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Friday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Cole Haan phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Cole Haan operates the call center for this 800-695-8945 phone number Mon-Fri 9am-8pm, Sat-Sun 10am-6:30pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cole Haan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cole Haan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cole Haan is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call Cole Haan
In summation, the best day to call Cole Haan is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Cole Haan number, but it is also the day with the shortest hold times.
Why Customers Call Cole Haan
If you have time to do a bit of reading before you call Cole Haan, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Cole Haan customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Cole Haan is extracted from issues that customers have reported to GetHuman.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Cole Haan provides this option.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Cole Haan will reply our your email.
Conclusion and closing notes
This is Cole Haan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cole Haan agent. This phone number is Cole Haan's best phone number because 1,050 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-695-8945 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Cole Haan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via chat or email or phone. In total, Cole Haan has 1 phone number. It's not always clear what is the best way to talk to Cole Haan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cole Haan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cole Haan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.