CVS Caremark Aetna Customer Service Phone Number

877-460-7766
Hold time now: 20 mins (avg 13)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular CVS Caremark phone number (it's ranked #5). Most customers call 800-509-9891 for support: Click here for best option

Other customers got on the phone recently because:

Medicine is not covered . Had this Medication before ans was covered
Am renewing my prescriptions with you.Do. I fax them to you or Public? What is the fax...
need to cancel mail order pharmacy prescriptions
UPS supposedly delivered my medication but I did not get it. I already paid for it. I...
Looking for Armour Thyroid script
Looking for my script for Armour Thyroid
My order is ** days in delivery according to local CVS pharmacy. I am out of that medic...
Made a deposit for my prepaid card and It still has not loaded
I showed up for a Botox appointment and they never received the botox
I want to cancel my carepass.
Authorization for baby formula
Our prescription insurance is going up dramatically. Can you suggest a less expensive p...
I work as a caregiver and currently have a patient that has told me CVS Caremark no lon...
Winter last ****? I believe. Eric Hamilton , my fiance, went to pick up my percocet. It...

Help me with my issue

CVS Caremark Aetna Customer Service Phone Number 877-460-7766 - Info & Statistics

Phone number to dial877-460-7766
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingAetna Customer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanDirect to human
Average wait13
Current wait20
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or web or facebook
Quality of communication82%
Quality of help83%
Customer votes2,368
Best phone number800-509-9891
Information last updatedTue Jan 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

CVS Caremark's 877-460-7766 Aetna Customer Service Number

This CVS Caremark phone number is ranked #5 out of 5 because 40,794 CVS Caremark customers tried our tools and information and gave us feedback after they called. The reason customers call 877-460-7766 is to reach the CVS Caremark Aetna Customer Service department for problems like Preauthorization, Mail delivery, Re-order prescription, Lost card. As far as we can tell, CVS Caremark has call center locations in Pennsylvania or Ohio or Arizona and you can call during their open hours 24 hours, 7 days. CVS Caremark has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 877-460-7766 and ways to call or contact CVS Caremark with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CVS Caremark

Calling CVS Caremark at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CVS Caremark Aetna Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CVS Caremark's Aetna Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting CVS Caremark in General

While 877-460-7766 is CVS Caremark's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-509-9891 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CVS Caremark help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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