CVS Caremark Aetna Customer Service Phone Number

877-460-7766
Hold time now: 13 mins (avg 7)
Best time to call: 3:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular CVS Caremark phone number (it's ranked #5). Most customers call 800-509-9891 for support: Click here for best option

Other customers got on the phone recently because:

I need a lost pack override
I need my medication to be signed off on so that I can pick it up by today
My Limotrigen prescription should be mostly free or a few dollars, currently it is...
I can’t register to have Care mark account it says there are technical difficulties.*I...
I changed jobs and insurance carrier. I've been locked out of my old portal, need to ch...
Have CVS App. Can't check out my scripts on my phone app.
Your letter to me dated ******* is completely incorrect. I would like a call back from...
Wondering when my auto refill will be sent
Wondering where my auto refill is
Hi, My wife works for Chase BAnk, and we have the exact same coverage as aone another...
Speak with someone in regards to coverage of a medication
Im trying to find out what meds would be covered under my insurance so my dr knows what...
My mother, Barbara Cecchini, received a voice mail that her prescription was approved...
I need my bin number PCM number group number and ID number

Help me with my issue

CVS Caremark Aetna Customer Service Phone Number 877-460-7766 - Info & Statistics

Phone number to dial877-460-7766
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingAetna Customer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanDirect to human
Average wait7
Current wait13
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or web or facebook
Quality of communication87%
Quality of help88%
Customer votes2,372
Best phone number800-509-9891
Information last updatedMon May 16 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

CVS Caremark's 877-460-7766 Aetna Customer Service Number

This CVS Caremark phone number is ranked #5 out of 5 because 40,794 CVS Caremark customers tried our tools and information and gave us feedback after they called. The reason customers call 877-460-7766 is to reach the CVS Caremark Aetna Customer Service department for problems like Re-order prescription, Preauthorization, Mail delivery, Lost card. As far as we can tell, CVS Caremark has call center locations in Pennsylvania or Ohio or Arizona and you can call during their open hours 24 hours, 7 days. CVS Caremark has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 877-460-7766 and ways to call or contact CVS Caremark with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CVS Caremark

Calling CVS Caremark at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CVS Caremark Aetna Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CVS Caremark's Aetna Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting CVS Caremark in General

While 877-460-7766 is CVS Caremark's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-509-9891 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CVS Caremark help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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