CVS Caremark Customer Service Phone Number

Hold time now: 24 mins (avg 12)
Best time to call: 3pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Keep pressing until it asks which customer service group you need, then press 1.
CVS Caremark's #1 Phone Number

Other customers got on the phone recently because:

I am a case manager for AR Blue Cross. My password has expired and I need to get it res...
After * or * hours trying to get my prescription refills cancelled, I spoke to Ayana on...
Need to change mail delivery address.
I have a bill of $**.** this month and in past I have had a $*.** balance due. Want to...
I need to be connected to Good RX I don't think I should pay $**.** fir ** Myrbetiq and...
I need to call and find out about lost checks to a provider
Looking to see why my mail in script hasn’t been mailed to my residence. Checked with...
I recently signed up for Wellcare as my part d company. I have my prescriptions with ex...
On December ** Dr DeAngelis of Tallman Eye called in a prescription for me for a Doxy...
I need my prescription ordered.
Yes while visiting one of your stores in Florida I noticed you were staying open Christ...
I am lockout out of your web site with an*"ADN: Denied" page. This has been going on...
need to cancel three in-process refills
Insurance not covering medication refill for adderall **mg xr
Help me with my issue

CVS Caremark Customer Service Phone Number 800-552-8159 - Info & Statistics

Phone number to dial800-552-8159
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3pm
Navigate phone maze to a humanKeep pressing until it asks which customer service group you need, then press 1.
Average wait12
Current wait24
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web or facebook
Quality of communication58%
Quality of help57%
Customer votes7,085
Best phone number800-509-9891
Information last updatedFri Jan 17 2020 09:00:00 GMT+0000 (UTC)

CVS Caremark's 800-552-8159 Customer Service Number

This CVS Caremark phone number is ranked #4 out of 5 because 40,794 CVS Caremark customers tried our tools and information and gave us feedback after they called. The reason customers call 800-552-8159 is to reach the CVS Caremark Customer Service department for problems like Preauthorization, Mail delivery, Re-order prescription, Lost card. As far as we can tell, CVS Caremark has call center locations in Pennsylvania or Ohio or Arizona and you can call during their open hours 24 hours, 7 days. CVS Caremark has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 800-552-8159 and ways to call or contact CVS Caremark with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling CVS Caremark

Calling CVS Caremark at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from CVS Caremark Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with CVS Caremark's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare CVS Caremark's phone numbers against each other.

Contacting CVS Caremark in General

While 800-552-8159 is CVS Caremark's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-509-9891 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach CVS Caremark help by calling them, is that other customers give their customer support at this number a 58% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact CVS Caremark.
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