How do I talk to a human at this CVS Caremark number?
A:Press 0 at first menu, Next Say "Representative", Then just hold on the line.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to CVS Caremark Prescriptions Customer Service?
A:The average hold time is 9 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.
This is the #2 most popular CVS Caremark phone number out of 3. Click above to go back to the main customer service number and other contact information, including CVS Caremark email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Say "Customer service" · If you are a member, say "member" or press 1. If you are a doctor, say "doctor's office" or press 2. If you are a pharmacy, say "pharmacy" or press 3.
Toll-free · 24 hours, 7 days · Keep pressing until it asks which customer service group you need, then press 1. · If you are a member, say "member" or press 1. If you are a doctor, say "doctor's office" or press 2. If you are a pharmacy, say "pharmacy" or press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this CVS Caremark phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at first menu, Next Say "Representative", Then just hold on the line.
Here is how our research team describes the way the CVS Caremark phone system greets you: Are you calling as a member, provider, or pharmacy?
Below are some clips we've found from CVS Caremark's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask for information for security purposes
"Welcome to OptumRx for General Electric.
Your call may be recorded for quality purposes.
So tell me, are you calling as a member, a provider, or a pharmacy?
I have your phone number from caller ID and was able to match it to your account.
For security, what's your date of birth?"
Excerpt from a call with CVS Caremark
Wednesday, May 1, 2024 1:27 PM
What are the hours and when should I call?
CVS Caremark operates the call center for this 800-509-9891 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 6,799 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CVS Caremark phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CVS Caremark staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CVS Caremark is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 6,799 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call CVS Caremark is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CVS Caremark staffs the call center well on Thursday.
Why call this CVS Caremark number?
Below is a sample of recent calls to CVS Caremark, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting refill for medication: "I'm running out of this prescription, I need a refill for my eye drops called Lantanoprost."
- From a call lasting 23m 53s , May 1, 2024 1:27 PM