How Do I Unlock My CVS Account?
Being locked out of your CVS account can be a frustrating experience, but these steps will help you regain access and continue managing your health and wellness. Remember to maintain account security by creating strong passwords, enabling 2FA and monitoring your account activity regularly.
In today's fast-paced world, managing your health and wellness has become more convenient than ever thanks to online platforms like CVS Pharmacy. With a CVS account, you can easily access your prescriptions, manage Extra Care rewards and shop for health and wellness products. However, you may find yourself locked out of your account, which can be frustrating and inconvenient. Read on to understand the process of unlocking your CVS account, so you can get back to managing your health quickly.
Steps to Unlock Your CVS Account
The following ways are helpful in unlocking your account.
1. Identify the Reason for the Lockout
Before attempting to unlock your account, it's essential to understand why it was locked in the first place. Common reasons for account lockouts include the following:
- Entering incorrect login credentials multiple times
- Suspicious activity detected on your account
- Inactivity for an extended period
Understanding the cause of the lockout will help you determine the appropriate steps to regain access to your account.
2. Reset Your Password
If you've entered incorrect login credentials multiple times, your account may be temporarily locked as a security measure. In this case, resetting your password is the first step to unlocking your account.
- Visit the CVS Pharmacy website and click "Sign In" at the top right corner of the page.
- Click on "Forgot Password?" below the sign-in fields.
- Enter your email address associated with your CVS account and click "Submit."
- Check your email for a password reset link from CVS. The link redirects you to the password reset page.
- Create a new password, following the guidelines provided, and confirm it by entering it again in the designated field.
- Click "Submit" to save your new password.
After resetting your password, try logging in with your new credentials. If you cannot access your account, proceed to the next step.
3. Contact CVS Customer Support
If resetting your password doesn't resolve the issue or if you suspect suspicious activity on your account, it's time to contact CVS Customer Support. They can help you unlock your account and ensure its security. Follow these steps to contact CVS Customer Support:
- Visit the CVS Pharmacy website and scroll down to the bottom of the page.
- Click on "Contact Us" under the "Help" section.
- Choose the "CVS.com & Mobile Customer Support" option.
You can call the provided phone number or click "Email Us" to submit an online inquiry.
If applicable, when contacting CVS Customer Support, be prepared to provide your account information, such as your email address and Extra Care card number. This will ease identity verification and make the process of unlocking your account quick.
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