Bonefish Grill Customer Service

Phone Number & Contact Info

Bonefish Grill's Best Phone Number

866-880-2226
Toll-free·Calls Customer Service·Most popular Bonefish Grill number
Free tools for easier calling
Q:

How do I talk to a live human at Bonefish Grill?

A:Calling this Bonefish Grill number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Bonefish Grill for you.
Q:

Does Bonefish Grill offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Bonefish Grill below.

Let us call and talk to Bonefish Grill for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Bonefish Grill phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Bonefish Grill number should go right to a real human being
Below are some clips we've found from Bonefish Grill's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Thank you for calling guest relations.
Please press one for experience feedback for Outback Steakhouse.
Press two for experience feedback for Carrabba's Italian Grill.
Or press three for experience feedback for Bonefish Grill."
Excerpt from a call with Bonefish Grill
Friday, May 24, 2024 5:48 PM
In fact, much of this information on this page is superfluous because this Bonefish Grill phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Bonefish Grill operates the call center for this 866-880-2226 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Bonefish Grill call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bonefish Grill phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bonefish Grill staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Bonefish Grill is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Bonefish Grill

In summation, the best day to call Bonefish Grill is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Bonefish Grill number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Bonefish Grill

If you have time to do a bit of reading before you call Bonefish Grill, we recommend you read over some of our problem-specific articles.

What is Bonefish Grill?

Bonefish Grill is a casual-dining restaurant chain known for its fresh seafood and innovative cuisine. With a warm and inviting atmosphere, Bonefish Grill offers a unique dining experience for seafood enthusiasts. Their menu focuses on high-quality seafood dishes prepared with flavorful ingredients and bold seasonings that are cooked to perfection. From their world-famous Bang Bang Shrimp appetizer to their signature wood-grilled fish and indulgent desserts, Bonefish Grill aims to delight customers with a variety of flavorful options. Whether you are looking for a romantic dinner, a family gathering, or a night out with friends, Bonefish Grill provides an exceptional dining destination with friendly service and a distinctive coastal-inspired ambiance that keeps guests coming back for more.

Where are Bonefish Grill locations?

Bonefish Grill has locations across the United States, with over 200 restaurants in various states. You can find our restaurants in popular destinations such as California, Florida, Texas, New York, and more. We strive to bring our unique seafood dining experience to as many communities as possible, so you can enjoy our fresh seafood, delicious cocktails, and warm hospitality. To locate the nearest Bonefish Grill near you, simply visit our website and click on the "Locations" tab. From there, you can enter your zip code or city/state to find the closest restaurant to your location. We are continually expanding our presence, so stay tuned for new openings in your area.

Are kids allowed at Bonefish Grill?

Yes, kids are welcome at Bonefish Grill! We believe that dining out should be an enjoyable experience for the entire family. At Bonefish Grill, we offer a kids' menu specially crafted with tasty and healthy options to cater to our younger guests. Our kid-friendly menu includes dishes such as grilled fish, chicken tenders, pasta, and fresh vegetables. We also have a variety of beverages and desserts to choose from. Additionally, we provide high chairs and booster seats for the comfort of our little diners. Our staff is trained to provide attentive service and create a warm and welcoming atmosphere for families. Bring your kids along and create wonderful memories at Bonefish Grill!

Top Bonefish Grill customer service problems

Click the link above to get answers to just about any Bonefish Grill customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Bonefish Grill, and their purpose. Are any of these similar to the reason you are trying to call?
Question about espresso martini: "I'm calling about a Bonefish in Las Vegas and how they make their espresso martinis."
- From a call lasting 1m 18s , May 24, 2024 5:48 PM
Information about why customers call Bonefish Grill is extracted from issues that customers have reported to GetHuman.
Bonefish Grill issues reported to GetHuman

Conclusion and closing notes

This is Bonefish Grill's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bonefish Grill agent. This phone number is Bonefish Grill's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-880-2226 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Bonefish Grill first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Bonefish Grill has 1 phone number. It's not always clear what is the best way to talk to Bonefish Grill representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Bonefish Grill. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bonefish Grill. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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