Better World Books Customer Service

Phone Number & Contact Information

800-894-0242
Toll-free·Customer Service·No access to a live rep
Q:How do I get a live human at Better World Books?
A:You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through email or their website.
help@betterworldbooks.com678-646-5100
Email is no phone number, but it is a near-ubiquitous form of communication.
Q:Does Better World Books offer 24 hour customer service?
A:Not at this phone number. Below are other customer service channels and hours. Meanwhile, we can help you find information and answers to your specific problem:

More Better World Books Customer Phone Numbers

How to contact Better World Books Customer Service

There are of course other ways to contact Better World Books customer service besides the phone. Below we list them by medium, from most to least popular.
Email
help@betterworldbooks.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Better World Books will reply our your email.
Better World Books's website
As a last, sometimes only, resort- Better World Books customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Can I get through to a real live person at this number?

Even though this Better World Books number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Press 2 at the first menu. Next, press 1 to leave a voicemail.
Here is how our research team describes the way the Better World Books phone system greets you: For the company directory by last name, press 1. For customer service or recent purchases, press 2. For book drop boxes, press 3. For programs, press 4. For receiving documents, press 5. For human resources, press 6. For the operator, press 0.

Conclusion and closing notes

This is Better World Books's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Better World Books agent. This phone number is Better World Books's best phone number because 3,426 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Better World Books customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-894-0242 for, including Returns, Cancel order, Change order, Track order, Complaint and other customer support issues. The Better World Books call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Better World Books has 2 phone numbers. It's not always clear what is the best way to talk to Better World Books representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Better World Books. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Better World Books. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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