Best Western Customer Service

Phone Number & Contact Info

Best Western's Best Phone Number

Toll-free·Calls Customer Service·Most popular Best Western number

How do I talk to a live human at Best Western?

A:Calling this Best Western number should go right to a real human being

Does Best Western offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Best Western phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Best Western number should go right to a real human being
Below are some clips we've found from Best Western's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Best Western. To make a new reservation, or if you have an existing reservation, say reservations or press one. For best Western rewards account information, say rewards or press two."
Excerpt from a call with Best Western
Monday, April 15, 2024 12:31 AM

The first phone menu

"Thank you for calling Best Western. To make a new reservation or if you have an existing Sorry. I didn't catch that. For all other inquiries, say agent or Please leave a message for the customer relations team. We will respond as soon as possible. Contacting us. Please leave a message after the tone. When you have finished, please hang up or press the pound key for more options.
To make a new reservation or if you have an existing reservation, say reservations or press one.
For best Western rewards account information, say rewards or press two."
Excerpt from a call with Best Western
Friday, June 14, 2024 12:23 PM
In fact, much of this information on this page is superfluous because this Best Western phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Best Western operates the call center for this 800-780-7234 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 54 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Best Western phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Best Western staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Best Western is Thursday. The most busy day to call is Friday, which averages 400% more phone calls by comparison. Again, this is based on a sample of 54 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Best Western

In summation, the best day to call Best Western is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Best Western number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Best Western

If you have time to do a bit of reading before you call Best Western, we recommend you read over some of our problem-specific articles.

What Is Best Western's Cancellation Policy?

Best Western cancellation rules depend on the hotel location. You can learn more about your location's cancellation policy by calling Best Western or checking your reservation confirmation email. COVID-19 may impact some cancellation rules depending on the hotel location. You may also be able to change your check-in date if it's too late to cancel.

Are pets allowed at Best Western hotels?

Yes, pets are allowed at Best Western hotels. We understand that pets are a part of your family and we want to ensure that your entire family feels welcomed and comfortable during their stay with us. However, please note that pet policies may vary by location, so we recommend contacting the specific hotel you plan to stay at for details on pet-friendly rooms and any associated fees. Additionally, there might be restrictions on the number, size, and breed of pets allowed. We kindly ask pet owners to be responsible and respectful of other guests by following the hotel's guidelines regarding pet behavior and cleanliness.

What amenities are available at Best Western hotels?

At Best Western hotels, we offer a wide range of amenities to enhance your stay and provide ultimate comfort and convenience. Our guests can enjoy complimentary Wi-Fi throughout the hotel, ensuring that connectivity is never an issue. Wake up to a delicious and hearty breakfast served daily, featuring a variety of options to suit all tastes and dietary preferences. Our hotels also feature fitness centers, enabling guests to stay active and maintain their workout routine while traveling. Additionally, many of our locations offer refreshing outdoor pools and relaxing hot tubs, perfect for unwinding after a busy day. You can expect clean and well-maintained rooms with comfortable beds, modern bathrooms, and in-room amenities like coffee makers, microwaves, and refrigerators. Our friendly and helpful staff is always available to assist with any additional requests or needs during your stay.

Top Best Western customer service problems

Click the link above to get answers to just about any Best Western customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Best Western, and their purpose. Are any of these similar to the reason you are trying to call?
Booking room with plates: "Hey. I'd like to use some of my plates to book a room."
- From a call lasting 7m 32s , Jun 8, 2024 4:33 PM
Membership rewards inquiry: "I stayed two consistent nights, Friday and Saturday night."
- From a call lasting 6m 33s , Apr 15, 2024 12:31 AM
Requesting receipt for stay: "I'm just trying to get a receipt for a stay at that I was in February for one of your establishment."
- From a call lasting 23m 1s , Mar 17, 2024 2:26 PM
File complaint about hotel: "We were in the breakfast room this morning, and the high chair that they have down there our daughter fell out of."
- From a call lasting 16m 38s , Mar 16, 2024 2:07 PM
Requesting refund for no hot water: "I stayed two nights, and both nights, I could not get any hot water."
- From a call lasting 18m 9s , Feb 5, 2024 4:27 PM

Conclusion and closing notes

This is Best Western's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Western agent. This phone number is Best Western's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-780-7234 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Best Western first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Best Western has 1 phone number. It's not always clear what is the best way to talk to Best Western representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Best Western. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Best Western. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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