Au Bon Pain Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Au Bon Pain?
A:Calling this Au Bon Pain number should go right to a real human being. You can also use our free service that can talk to Au Bon Pain for you and report back. Q:
Does Au Bon Pain offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Au Bon Pain below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Au Bon Pain phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Au Bon Pain number should go right to a real human being
In fact, much of this information on this page is superfluous because this Au Bon Pain phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Au Bon Pain operates the call center for this 800-825-5227 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Au Bon Pain call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Au Bon Pain phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Au Bon Pain staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Au Bon Pain is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Au Bon Pain
In summation, the best day to call Au Bon Pain is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Au Bon Pain staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Au Bon Pain
If you have time to do a bit of reading before you call Au Bon Pain, we recommend you read over some of our problem-specific articles.
What are the opening hours of Au Bon Pain?
Au Bon Pain is open from 6:30 am to 8:00 pm Monday through Friday, and from 7:00 am to 7:00 pm on weekends. However, please note that these hours may vary depending on the location. Some Au Bon Pain cafes located in airports or train stations may have extended hours to accommodate travelers, while others situated in office buildings or shopping centers may adhere to different schedules. To ensure accurate information, we recommend checking the specific hours of the desired Au Bon Pain location on our website or contacting the cafe directly.
What payment methods are accepted at Au Bon Pain?
Au Bon Pain accepts various payment methods to provide convenience to its customers. We strive to accommodate a range of preferences, including cash, credit cards, and mobile payment options. Whether you prefer to use Visa, Mastercard, American Express, or Discover, we have you covered. Additionally, we proudly accept contactless payments through Apple Pay, Google Pay, and Samsung Pay for a seamless and secure transaction experience. Rest assured that we continuously update our payment options to meet evolving customer needs. At Au Bon Pain, we seek to make your payment process as effortless as possible, allowing you to enjoy our delicious offerings without any hassle.
Do you offer gift cards or gift certificates?
Yes, Au Bon Pain offers both gift cards and gift certificates as convenient options for gifting. Our gift cards provide a flexible choice, available in various denominations, and can be easily redeemed for any of our delicious menu items at any participating Au Bon Pain location. These gift cards can be purchased online through our website or at any Au Bon Pain bakery-café. On the other hand, our gift certificates are physical vouchers that can also be purchased at any of our bakery-cafés. Gift cards and gift certificates make for ideal presents for friends, family, or colleagues who love our freshly baked goods, gourmet sandwiches, salads, and premium beverages. Treat your loved ones to the delectable experience of Au Bon Pain with our gift cards or gift certificates!
Top Au Bon Pain customer service problems
Click the link above to get answers to just about any Au Bon Pain customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Au Bon Pain Customer Service Contacts
There are of course other ways to contact Au Bon Pain customer service besides the phone. Below we list the best ones, by medium.
Au Bon Pain Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Au Bon Pain will reply our your email.
Conclusion and closing notes
This is Au Bon Pain's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Au Bon Pain agent. This phone number is Au Bon Pain's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-825-5227 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Au Bon Pain first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Au Bon Pain has 1 phone number. It's not always clear what is the best way to talk to Au Bon Pain representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Au Bon Pain. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Au Bon Pain. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.