What is the return policy?

Our return policy at Paintball-online.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. However, there are a few conditions to keep in mind. The item must be in its original condition, unused, and with all original packaging and tags intact. Additionally, some items such as paintballs and gas canisters cannot be returned due to safety regulations. To initiate a return, please contact our customer service team who will guide you through the process and provide you with a return authorization number. Once the returned item is received and inspected, we will issue a refund or provide store credit, depending on your preference. We strive to process returns promptly to ensure a hassle-free experience for our valued customers.