Anthem Blue Cross CA Customer Service

Phone Number & Contact Info

Anthem Blue Cross CA's Best Phone Number

800-333-0912
Toll-free·Calls Customer Service·Most popular Anthem Blue Cross CA number
Q:

How do I talk to a live human at Anthem Blue Cross CA?

A:Say "Get associate" or "Member" at prompt OR press 0 for Corporate Accounts
Q:

Does Anthem Blue Cross CA offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

Anthem Blue Cross CA Customer Phone Numbers

Member Services

855-383-7247
Toll-free · 24 hours, 7 days · Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders ·

Provider Services

877-526-3425
Toll-free · 24 hours, 7 days · Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders ·

Cancellations

877-807-0691
Toll-free · 8:30am-5pm EST · Call this number to cancel a policy. A person answers the phone. ·

Medicaid Supplements

800-333-3883
Toll-free · 24 hours, 7 days · Use this number for help with Medicaid Supplements ·

Billing

855-634-3381
Toll-free · 24 hours, 7 days · Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Anthem Blue Cross CA phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Get associate" or "Member" at prompt OR press 0 for Corporate Accounts
Below are some clips we've found from Anthem Blue Cross CA's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Welcome to Anthem. If this is a medical emergency, please hang up and dial nine one one. Your call may be monitored or recorded for quality assurance. To continue this call in English, press one. Now I need to know who you are. Just say member or health care provider or broker. You'll have all of your plan info in one place and always at your fingertips with our new app, Sydney. It's easy to get answers to your questions, find a doctor, order an ID card, and so much more. Visit the App Store or Google Play today to download Sydney.
And get the most from your health plan and your health.
In a few words, please tell me what you are calling about."
Excerpt from a call with Anthem Blue Cross CA
Wednesday, May 8, 2024 10:38 PM

They may ask you to say or enter information

"You can say things like payments and billing, claim status, or benefits information."
Excerpt from a call with Anthem Blue Cross CA
Wednesday, May 8, 2024 10:38 PM

What are the hours and when should I call?

Anthem Blue Cross CA operates the call center for this 800-333-0912 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 98 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Anthem Blue Cross CA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Anthem Blue Cross CA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Anthem Blue Cross CA is Saturday. The most busy day to call is Monday, which averages 1050% more phone calls by comparison. Again, this is based on a sample of 98 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Anthem Blue Cross CA

In summation, the best day to call Anthem Blue Cross CA is Tuesday.

Why Customers Call Anthem Blue Cross CA

If you have time to do a bit of reading before you call Anthem Blue Cross CA, we recommend you read over some of our problem-specific articles.

What is Anthem Blue Cross CA?

Anthem Blue Cross CA is a leading health insurance provider in California. As a subsidiary of Anthem, Inc., one of the largest health insurance companies in the United States, Anthem Blue Cross CA offers a wide range of health insurance plans to individuals and businesses. Their extensive network of healthcare providers ensures access to quality healthcare services throughout the state. Anthem Blue Cross CA is committed to delivering affordable and comprehensive coverage, including medical, dental, vision, and prescription drug benefits. They strive to improve the health and well-being of their members by promoting preventive care and offering resources and support for healthy living. With a strong reputation and years of experience, Anthem Blue Cross CA is dedicated to meeting the diverse healthcare needs of Californians.

What health insurance plans does Anthem Blue Cross CA offer?

Anthem Blue Cross CA offers a wide range of health insurance plans to suit the diverse needs of individuals and families in California. These include traditional Preferred Provider Organization (PPO) plans, Health Maintenance Organization (HMO) plans, Exclusive Provider Organization (EPO) plans, and Health Savings Account (HSA) compatible plans. Each plan offers different levels of coverage, benefits, and cost-sharing options. Additionally, Anthem Blue Cross CA provides specialized plans such as Medicare Advantage, Medigap, and dental and vision coverage. These plans are designed to provide access to a network of healthcare providers and facilities across the state. With Anthem Blue Cross CA, individuals can choose the plan that best fits their healthcare needs and budget.

What is the coverage for preventive care services under Anthem Blue Cross CA?

Anthem Blue Cross CA provides comprehensive coverage for preventive care services as part of its health insurance plans. These services are designed to help individuals maintain and improve their overall health and wellness. Preventive care includes a range of services such as routine check-ups, vaccinations, screenings, and counseling. The coverage for these services varies depending on the specific plan, but typically includes preventive medications, screenings for conditions like cancer or diabetes, immunizations, and comprehensive well-woman and well-child visits. The aim is to proactively identify potential health issues at an early stage when treatment is more effective. Members are encouraged to consult their plan documents or contact Anthem Blue Cross CA directly to understand the specific coverage and benefits for preventive care services based on their individual plan.

Top Anthem Blue Cross CA customer service problems

Click the link above to get answers to just about any Anthem Blue Cross CA customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Anthem Blue Cross CA, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting son's policy information: "I'm calling for my son, I don't have his policy."
- From a call lasting 5m 55s , Feb 6, 2024 7:49 PM

More Anthem Blue Cross CA Customer Service Contacts

There are of course other ways to contact Anthem Blue Cross CA customer service besides the phone. Below we list the best ones, by medium.

Anthem Blue Cross CA Customer Help Desk / Web Support

anthem.com - Customer Service
Click "Customer Care" in the upper right corner.
As a last, sometimes only, resort- Anthem Blue Cross CA customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Anthem Blue Cross CA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anthem Blue Cross CA agent. This phone number is Anthem Blue Cross CA's best phone number because 7,674 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-333-0912 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Anthem Blue Cross CA first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Anthem Blue Cross CA has 6 phone numbers. It's not always clear what is the best way to talk to Anthem Blue Cross CA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Anthem Blue Cross CA. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Anthem Blue Cross CA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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