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Anthem Blue Cross CA Customer Service

Phone Number & Getting a Rep

Anthem Blue Cross CA Customer Service number

833-828-6962
Toll-freeCalls Customer Service

How do I talk to a human at this Anthem Blue Cross CA number?

Direct to a human

Does this phone number work 24/7?

No. Hours for this phone number are Mon-Fri 8am-8pm ET.The least busy day is Thursday, and the most busy day is Friday.See below for more and to learn where this data comes from.

How long will I have to wait to speak to Anthem Blue Cross CA Customer Service?

The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.

All Anthem Blue Cross CA customer service contact information

This is the #7 most popular Anthem Blue Cross CA phone number out of 7. Click above to go back to the main customer service number and other contact information, including Anthem Blue Cross CA email addresses, twitter handles, and live chat options.

More Anthem Blue Cross CA Customer Phone Numbers

Customer Service

24 hours, 7 days
800-333-0912
Main phone numberToll-free
Say "Get associate" or "Member" at prompt OR press 0 for Corporate Accounts See details

Member Services

24 hours, 7 days
855-383-7247
Toll-free
Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders See details

Provider Services

24 hours, 7 days
877-526-3425
Toll-free
Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders See details

Cancellations

8:30am-5pm EST
877-807-0691
Toll-free
Call this number to cancel a policy. A person answers the phone. See details

Medicaid Supplements

24 hours, 7 days
800-333-3883
Toll-free
Use this number for help with Medicaid Supplements See details

Billing

24 hours, 7 days
855-634-3381
Toll-free
Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders See details

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Anthem Blue Cross CA phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

Anthem Blue Cross CA operates the call center for this 833-828-6962 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 48 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Anthem Blue Cross CA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Anthem Blue Cross CA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Anthem Blue Cross CA is Thursday.The most busy day to call Anthem Blue Cross CA is Friday. Again, this is based on a sample of 48 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Anthem Blue Cross CA is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Anthem Blue Cross CA staffs the call center well on Thursday.
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