How do I talk to a human at this Anthem Blue Cross CA number?
A:Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Anthem Blue Cross CA Provider Services?
A:The average hold time is 20 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #3 most popular Anthem Blue Cross CA phone number out of 6. Click above to go back to the main customer service number and other contact information, including Anthem Blue Cross CA email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Anthem Blue Cross CA phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Get associate" or "Member" at prompt OR press 0 for Large Group policy holders
Below are some clips we've found from Anthem Blue Cross CA's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Anthem. Your call may be monitored or recorded for quality assurance.
To continue this call in English, press one.
But now I need to know who you are. Just say member, or health care provider."
Excerpt from a call with Anthem Blue Cross CA
Wednesday, August 28, 2024 12:00 AM
What are the hours and when should I call?
Anthem Blue Cross CA operates the call center for this 877-526-3425 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,279 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Anthem Blue Cross CA phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Anthem Blue Cross CA staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Anthem Blue Cross CA is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 1,279 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Anthem Blue Cross CA is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Anthem Blue Cross CA staffs the call center well on Thursday.
Why call this Anthem Blue Cross CA number?
Below is a sample of recent calls to Anthem Blue Cross CA, and their purpose. Are any of these similar to the reason you are trying to call?
Find a doctor: "CALLER: Find a doctor."
- From a call lasting 7m 53s , Aug 28, 2024 12:00 AM