America First Credit Union Customer Service

Phone Number & Contact Info

America First Credit Union's Best Phone Number

800-999-3961
Toll-free·Calls Customer Service·Most popular America First Credit Union number
Q:

How do I talk to a live human at America First Credit Union?

A:Say "Agent" at the first menu, then press 0. When asked for your "Member ID," press 0. If call volume is high, press 1 for a callback. If you want to continue to wait on hold, press 3.
Q:

Does America First Credit Union offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8am-7pm MST. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this America First Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Agent" at the first menu, then press 0. When asked for your "Member ID," press 0. If call volume is high, press 1 for a callback. If you want to continue to wait on hold, press 3.
Here is how our research team describes the way the America First Credit Union phone system greets you: To use our speech-enabled or touch-tone system, say "Telephone banking" or press 1. To learn about our new account options, say "Premium checking" or press 2. Otherwise, how can I help you?
Below are some clips we've found from America First Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"America First Credit Union. Our offices are currently closed, but you still have several options. To use our speech enabled or touch tone systems, say telephone banking, or say branch locations, lost or stolen card, or routing number."
Excerpt from a call with America First Credit Union
Wednesday, June 19, 2024 10:46 PM

What are the hours and when should I call?

America First Credit Union operates the call center for this 800-999-3961 phone number Mon-Fri 8am-8pm, Sat 8am-7pm MT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 221 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this America First Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like America First Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call America First Credit Union is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 221 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call America First Credit Union

In summation, the best day to call America First Credit Union is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this America First Credit Union number, but it is also the day with the shortest hold times.

Why Customers Call America First Credit Union

If you have time to do a bit of reading before you call America First Credit Union, we recommend you read over some of our problem-specific articles.

What is the overdraft policy for America First Credit Union accounts?

America First Credit Union provides an overdraft policy to support its members' financial needs. Account holders have the option to link their checking accounts to an overdraft line of credit, which acts as a safety net when their available balance is insufficient to cover transactions. If overdraft protection is activated, funds will be automatically transferred from the line of credit into the checking account to prevent declined transactions or returned checks. A daily interest rate applies to the overdrafted amount until it's repaid in full, ensuring transparency and convenience for members. This policy allows America First Credit Union members to manage unexpected expenses or temporary shortfalls without unnecessary inconvenience or financial stress.

What is the routing number for America First Credit Union?

The routing number for America First Credit Union is 324377516. It is a nine-digit number that is used to identify the financial institution in electronic transactions, such as direct deposits, wire transfers, and electronic bill payments. You may need this routing number when setting up automatic payments or transferring funds to and from your America First Credit Union account. It is important to double-check this number with the official sources, such as the America First Credit Union website or by contacting their customer service, to ensure accuracy and avoid any errors in your transactions.

What are the fees associated with using an America First Credit Union ATM?

There are no fees charged for using an America First Credit Union ATM. As a valued member, you can access any of our ATMs located throughout the country without incurring any additional charges. Our extensive network of ATMs allows you to conveniently withdraw cash, check your account balances, and perform various other transactions without worry. Whether you're near one of our branch locations or traveling across the country, you can confidently use our ATMs without any fees or surcharges being applied. At America First Credit Union, we strive to provide our members with seamless and cost-effective banking solutions, ensuring that accessing your funds is convenient and hassle-free.

Top America First Credit Union customer service problems

Click the link above to get answers to just about any America First Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More America First Credit Union Customer Service Contacts

There are of course other ways to contact America First Credit Union customer service besides the phone. Below we list the best ones, by medium.

America First Credit Union Customer Email Addresses

support@americafirst.com - Customer Service
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and America First Credit Union will reply our your email.

America First Credit Union Customer Help Desk / Web Support

americafirst.com - Customer Service
Online customer service support
As a last, sometimes only, resort- America First Credit Union customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is America First Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a America First Credit Union agent. This phone number is America First Credit Union's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-999-3961 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call America First Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, America First Credit Union has 1 phone number. It's not always clear what is the best way to talk to America First Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for America First Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like America First Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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