America First Credit Union Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at America First Credit Union?
A:Say "Agent" at the first menu, then press 0. When asked for your "Member ID," press 0. If call volume is high, press 1 for a callback. If you want to continue to wait on hold, press 3. You can also use our free service that can talk to America First Credit Union for you and report back. Q:
Does America First Credit Union offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8am-7pm MST. The least busy day is Thursday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for America First Credit Union below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this America First Credit Union phone number to document the phone system.
Here is how our research team describes the way the America First Credit Union phone system greets you: To use our speech-enabled or touch-tone system, say "Telephone banking" or press 1. To learn about our new account options, say "Premium checking" or press 2. Otherwise, how can I help you?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Agent" at the first menu, then press 0. When asked for your "Member ID," press 0. If call volume is high, press 1 for a callback. If you want to continue to wait on hold, press 3.
Below are some clips we've found from America First Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"America First Credit Union.
Our offices are currently closed, but you still have several options. To use our speech enabled or touch tone systems, say telephone banking, or say branch locations, lost or stolen card, or routing number."
Excerpt from a call with America First Credit Union
Wednesday, June 19, 2024 10:46 PM
What are the hours and when should I call?
America First Credit Union operates the call center for this 800-999-3961 phone number Mon-Fri 8am-8pm, Sat 8am-7pm MT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 221 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the America First Credit Union call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this America First Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like America First Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call America First Credit Union is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 221 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
The best time to call America First Credit Union
In summation, the best day to call America First Credit Union is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that America First Credit Union staffs the call center well on Thursday.
Why Customers Call America First Credit Union
If you have time to do a bit of reading before you call America First Credit Union, we recommend you read over some of our problem-specific articles.
What is the overdraft policy for America First Credit Union accounts?
America First Credit Union provides an overdraft policy to support its members' financial needs. Account holders have the option to link their checking accounts to an overdraft line of credit, which acts as a safety net when their available balance is insufficient to cover transactions. If overdraft protection is activated, funds will be automatically transferred from the line of credit into the checking account to prevent declined transactions or returned checks. A daily interest rate applies to the overdrafted amount until it's repaid in full, ensuring transparency and convenience for members. This policy allows America First Credit Union members to manage unexpected expenses or temporary shortfalls without unnecessary inconvenience or financial stress.
What is the routing number for America First Credit Union?
The routing number for America First Credit Union is 324377516. It is a nine-digit number that is used to identify the financial institution in electronic transactions, such as direct deposits, wire transfers, and electronic bill payments. You may need this routing number when setting up automatic payments or transferring funds to and from your America First Credit Union account. It is important to double-check this number with the official sources, such as the America First Credit Union website or by contacting their customer service, to ensure accuracy and avoid any errors in your transactions.
What are the fees associated with using an America First Credit Union ATM?
There are no fees charged for using an America First Credit Union ATM. As a valued member, you can access any of our ATMs located throughout the country without incurring any additional charges. Our extensive network of ATMs allows you to conveniently withdraw cash, check your account balances, and perform various other transactions without worry. Whether you're near one of our branch locations or traveling across the country, you can confidently use our ATMs without any fees or surcharges being applied. At America First Credit Union, we strive to provide our members with seamless and cost-effective banking solutions, ensuring that accessing your funds is convenient and hassle-free.
Top America First Credit Union customer service problems
Click the link above to get answers to just about any America First Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More America First Credit Union Customer Service Contacts
There are of course other ways to contact America First Credit Union customer service besides the phone. Below we list the best ones, by medium.
America First Credit Union Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and America First Credit Union will reply our your email.
America First Credit Union Customer Help Desk / Web Support
As a last, sometimes only, resort- America First Credit Union customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is America First Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a America First Credit Union agent. This phone number is America First Credit Union's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-999-3961 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call America First Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, America First Credit Union has 1 phone number. It's not always clear what is the best way to talk to America First Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for America First Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like America First Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.