How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Amazon UK phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't say anything
What are the hours and when should I call?
Amazon UK operates the call center for this 0800 496 1081 phone number 6am-midnight ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 4,499 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amazon UK phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amazon UK staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Amazon UK is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 4,499 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Amazon UK is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Amazon UK staffs the call center well on Tuesday.
More Ways to Contact Amazon UK Customer Service
There are of course other ways to contact Amazon UK customer service besides the phone. Below we list the best ones, by medium.
Fill out the form then click on the "Start Chatting" button
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Amazon UK provides this option.
As a last, sometimes only, resort- Amazon UK customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Amazon UK's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon UK agent. This phone number is Amazon UK's best phone number because 26,994 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 496 1081 include Cancel Membership, Refund an Order, Return an Order, Problem With an Order, Account Access and other customer service issues. The Amazon UK call center that you call into has employees from United Kingdom and is open 6am-midnight ET according to customers. In total, Amazon UK has 5 phone numbers. It's not always clear what is the best way to talk to Amazon UK representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Amazon UK. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amazon UK. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.