Amazon UK Customer Service

Phone Number & Getting a Rep

Amazon UK Customer Service number

0800-2796620
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Amazon UK number?

A:Press 5.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are 6am-midnight EST. The least busy day is Thursday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Amazon UK Customer Service?

A:The average hold time is 1 minute. The longest hold times are on Wednesday, and the shortest are on Monday.

All Amazon UK customer service contact information

This is the #4 most popular Amazon UK phone number out of 5. Click above to go back to the main customer service number and other contact information, including Amazon UK email addresses, twitter handles, and live chat options.

More Amazon UK Customer Phone Numbers

Customer Service

0800 496 1081
Main phone number · 6am-midnight EST · Don't say anything ·

Corporate Offices

020 8636 9200
6am-midnight EST · Direct to corporate switchboard ·

Customer Service

+44 844 545 6508
6am-midnight EST · Press 0 ·

Customer Service

0800-4961081
6am-midnight EST · Press 5. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Amazon UK phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5.

What are the hours and when should I call?

Amazon UK operates the call center for this 0800-2796620 phone number 6am-midnight ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 4,499 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amazon UK phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amazon UK staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Amazon UK is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 4,499 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Amazon UK is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Amazon UK staffs the call center well on Thursday.
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