Amazon UK Customer Service

Phone Number & Contact Info

Amazon UK's Best Phone Number

0800 496 1081
Calls Customer Service·Most popular Amazon UK number

How do I talk to a live human at Amazon UK?

A:Don't say anything

Does Amazon UK offer 24 hour customer service?

A:Not at this number; hours here are 6am-midnight EST. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 1 minute. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

Amazon UK Customer Phone Numbers

Corporate Offices

020 8636 9200
6am-midnight EST · Direct to corporate switchboard ·

Customer Service

+44 844 545 6508
6am-midnight EST · Press 0 ·

Customer Service

6am-midnight EST · Press 5. ·

Customer Service

6am-midnight EST · Press 5. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Amazon UK phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't say anything

What are the hours and when should I call?

Amazon UK operates the call center for this 0800 496 1081 phone number 6am-midnight ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 4,499 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Amazon UK phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Amazon UK staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Amazon UK is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 4,499 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Amazon UK

In summation, the best day to call Amazon UK is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Amazon UK staffs the call center well on Monday.

Why Customers Call Amazon UK

If you have time to do a bit of reading before you call Amazon UK, we recommend you read over some of our problem-specific articles.

What are the delivery options for Amazon UK?

Amazon UK offers a variety of delivery options to suit customers' needs. The standard delivery option usually takes 1-2 business days, while the express delivery option delivers within 1 business day. Customers with Amazon Prime membership can also benefit from free one-day delivery on eligible items. Same-day delivery is available for qualifying orders placed before the specified cutoff time. For added convenience, Amazon Locker provides a pickup point for customers to collect their orders at their preferred time. Additionally, Amazon offers scheduled delivery, where customers can choose a specific date and time slot. Finally, there is an option for international delivery, allowing customers to have their orders delivered to overseas destinations. These diverse delivery options ensure that customers can choose the most suitable and efficient option for their needs.

Is there a minimum order requirement on Amazon UK?

No, there is no minimum order requirement on Amazon UK. You can place an order for any item, regardless of its price or quantity. Whether you are looking to purchase a single product or multiple items, Amazon UK allows customers to order without any minimum purchase obligation. This means you have the flexibility to buy what you need, without being limited by a minimum order threshold. Whether it's a small item or a larger purchase, Amazon UK offers convenience and accessibility to customers of all needs and preferences. Enjoy the freedom to shop for any item you desire, without any restrictions on the order size.

Can I order from Amazon UK if I'm outside the UK?

Yes, you can definitely order from Amazon UK even if you're outside the UK. Amazon UK offers international shipping to several countries around the world. However, please note that certain products may have restrictions or limitations on international shipping due to various reasons such as regulatory requirements or manufacturer restrictions. To check if your country is eligible for international shipping, simply add the items to your cart and proceed to the checkout page. Amazon will automatically determine if the products can be shipped to your location and provide you with the necessary information regarding shipping costs and estimated delivery times. Enjoy shopping at Amazon UK from anywhere in the world!

Top Amazon UK customer service problems

Click the link above to get answers to just about any Amazon UK customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Amazon UK Customer Service Contacts

There are of course other ways to contact Amazon UK customer service besides the phone. Below we list the best ones, by medium.

Amazon UK Customer Service Live Chat

amazon.co.uk - Customer Service
Fill out the form then click on the "Start Chatting" button
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Amazon UK provides this option.

Amazon UK Customer Help Desk / Web Support

amazon.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Amazon UK customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Amazon UK's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon UK agent. This phone number is Amazon UK's best phone number because 26,994 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 496 1081 include Account Access, Problem With an Order, Cancel Membership, Refund an Order, Return an Order and other customer service issues. The Amazon UK call center that you call into has employees from United Kingdom and is open 6am-midnight ET according to customers. In total, Amazon UK has 5 phone numbers. It's not always clear what is the best way to talk to Amazon UK representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Amazon UK. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amazon UK. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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