AEP Energy Phone Number

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Customer service
Current Wait: 3 mins (2m avg)
Hours: Mon-Fri 7am-6pm CST; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Call for Residential Customer Service For Illinois, New Jersey, Ohio, & Pennsylvania

Reasons customers like you called recently

Payed my deposit and it cleared but still don't have power
Need the exact amount that is due by tomorrow its *** acct number ***********
Payment extension up for disconnect tomorrow have applied with bright point on the ** o...
Hi my name is Adam berry I need any power in my name cut off and my ***reversed into my...
Need to get my deposit money
I paid my lights up to date why do I have to pay another deposit. Iv lived there for ** years
I paid my bill late my lights got cut off but i paid them up but they are making me pay...
Hello I have a disconnection on my account but I received help from from a program who...
Yes I filled out a medical form because I have copd and I use a cpac machine and my dau...
The lights that light up the parking lot at Covenant Presbyterian Church, **** N. *th s...
Yes I'm being treated very unfairly. I called in to get new service at a house I moved...
West Virginia illegally charged my electric account turning off power and interrupting...
Years ago there was a trailer on our property that had electric going to it, the traile...
We have flags stuck in our lawn saying"excavation site" (all the way up our block)-the...
See more recent reasons for calling

Help me with my issue

Customer Number 866-258-3782 - by the Numbers

Phone number to dial866-258-3782
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-6pm CST
Best time to dial3:30pm
Navigate phone maze to a humanCall for Residential Customer Service For Illinois, New Jersey, Ohio, & Pennsylvania
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication92%
Quality of help91%
Customer votes570
Information last updatedMon Jan 30 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

AEP Energy's Best Toll-Free/800 Customer Phone Number

This is AEP Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AEP Energy agent. This phone number is AEP Energy's Best Phone Number because 216 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-258-3782 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call AEP Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, AEP Energy has 1 phone number. It's not always clear what is the best way to talk to AEP Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting AEP Energy - by phone or otherwise

While 866-258-3782 is AEP Energy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact AEP Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for AEP Energy.

What is GetHuman's Relationship to AEP Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AEP Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our IRS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like IRS or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

AEP Energy Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All AEP Energy contacts
AEP Energy Phone NumberBEST
AEP Energy Live Chat
AEP Energy Help Desk
General customer information

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