AEP Energy (PA) typically has customer service hours that can vary depending on the type of inquiry and the specific services requested. Generally, their customer service representatives are available Monday through Friday during standard business hours, typically from 8:00 AM to 5:00 PM Eastern Time. However, it is important to note that these hours might change during holidays or special events. For the most accurate and up-to-date information regarding customer service hours, it is advisable to check their current web page. They often provide contact details and specific availability for assistance with both general inquiries and account-related questions.