How does billing and payment work with AEP Energy?

With AEP Energy, billing and payment are simplified processes. Once you enroll, AEP Energy will send you a Welcome Kit with all the necessary information. Your bill will be generated by your utility company, as they will still handle the billing process. However, the charges for the energy supply portion will be based on the rates you agreed to with AEP Energy. You can conveniently pay your bill through various methods, including online payments, automatic bill payments, or by mail. AEP Energy offers flexible payment options to suit your preferences. Moreover, you will continue receiving a single, consolidated bill from your utility company, making it easy to track and manage your payments. Rest assured, AEP Energy provides a streamlined and hassle-free billing and payment experience for its customers.