I have over $*** and I am trying to redeem to gift cards. I have been trying for days...

GetHuman-susanely's customer service issue with iBotta from February 2019

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The issue in GetHuman-susanely's own words
I have over $*** and I am trying to redeem to gift cards. I have been trying for days and I have emailed already with this issue. I just reset my password and again it says my account is locked. I have worked very hard to get my account this high and it is very frustrating that i cannot redeem the $ i have earned. I sure with there was a better way to contact u rather than just email. It takes too long to get a response. U need an ****!! Please fix!!
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Customer service issue
Reported by GetHuman-susanely
Feb 17th, 2019 - 8 mons ago
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GetHuman-susanely started working on this issue
Feb 17th 2:22pm
GetHuman-susanely indicated the issue is not fixed yet.
Feb 17th 2:23pm