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iBotta Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access iBotta customer support.

iBotta's Best Contact Information

Q:

How do I contact iBotta customer service?

A:iBotta does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact iBotta starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does iBotta offer 24 hour customer service?

A:Not by phone. But you can contact iBotta 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact iBotta Customer Service

There are other ways to contact iBotta customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

help.ibotta.com - Customer Service
Use this link to get help with your issue online
24 hours, 7 days
As a last, sometimes only, resort- iBotta customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with iBotta?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with iBotta, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How Do I Recover Access to My iBotta Account?

Given the advantages of using the iBotta app, losing access to the application can be devastating. You will lose out on bonuses and other special deals. follow these helpful tips to regain access to your account.

Can I use iBotta with any store?

Yes, iBotta can be used with a wide range of stores. The app partners with various retailers, including grocery stores, pharmacies, clothing stores, and restaurants, allowing users to earn cash back on their purchases. Some popular participating stores include Walmart, Target, Costco, Kroger, CVS, Sephora, and Uber among many others. iBotta's extensive network of partnering stores ensures that there are options available for various shopping needs and preferences. The app provides its users with a seamless experience, allowing them to easily redeem offers, submit receipts, and earn cash back regardless of the store they choose to shop at. So, whether it's groceries, household items, clothing, or dining out, iBotta provides opportunities for savings across a wide array of stores.

Can I use iBotta with online purchases?

No, iBotta cannot be used for online purchases. Currently, iBotta only supports in-store purchases. To earn cash back, you need to shop at physical retail locations and submit your receipts through the app. However, iBotta does offer online shopping options through its mobile app, where you can earn cash back from select online retailers by starting your shopping session from within the app. This way, you can still save money while shopping online, but you need to launch the retailer's website or app through iBotta to be eligible for cash back. Keep in mind that each retailer may have specific terms and conditions for online purchases, such as minimum spend requirements or restricted product categories.

Top iBotta customer problems and solutions

Click the link above to get answers to just about any iBotta customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see iBotta's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a iBotta agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact iBotta anyways and help you with your issue. Over the last 18 months, 4,980 customers like you have come in search of a phone number for iBotta and helped us confirm they don't have one. Common reasons that people try to call iBotta customer support department include Account Access, Recover Account, Problem With the App, Can't Withdraw Earnings, Missing Gift Card and other customer service issues. Rather than trying to call iBotta first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now iBotta doesn't have any phone numbers. It's not always clear what is the best way to talk to iBotta representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If iBotta Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for iBotta, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from iBotta customers like yourself.

GetHuman does not provide call center services or customer support operations for iBotta. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like iBotta. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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