I shopped at a Kroger Tuesday that was unable to provide me with my receipt at the time...

GetHuman-milgauss's customer service issue with iBotta from June 2018

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The issue in GetHuman-milgauss's own words
I shopped at a Kroger Tuesday that was unable to provide me with my receipt at the time I purchased since I used the self checkout and the receipt didn’t print. I asked the manager for my receipt and she said I would have to call their corporate office and they’d be able to provide me with a copy. When I called after leaving the store, I was told I would have to call ** hours later. I called them today and was told that the only copy I could get would be an excel spreadsheet with all the details. I wanted to submit it in order to get my cash back . Would you be able to assist me with that ?
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iBotta

Customer service issue
Reported by GetHuman-milgauss
Jun 8th, 2018 - a yr ago
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GetHuman-milgauss started working on this issue
Jun 8th, 2018 11:22pm