The item below was sold on January **, **** but I noticed that on February *, **** it w...

GetHuman5878844's customer service issue with eBay from March 2021

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The issue in GetHuman5878844's own words
The item below was sold on January **, **** but I noticed that on February *, **** it was reported as missing in the UPS tracking history. I insured the package with UPS but have not been refunded the amount ($***) I insured the package for. I also noticed on the UPS website that the claim status shows it has been refunded. I contacted UPS about this and they told that I would need to contact eBay have this resolved and to receive the $*** shipping insurance. Yesterday, I refunded the buyer for this amount and now I would like to know when eBay will be refunding me the $*** in insurance you received from UPS.**Can someone please help me with this?**Thanks,*John**Shaved Freak Platinum Maxload Homerun Derby Softball Bat **in **oz (**.*oz)*Item ID: *************Order number: **-*****-******Request ID: ***********UPS tracking **Z**V**************Total refund to buyer: $***.**

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eBay

Customer service issue
Reported by GetHuman5878844
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 28288 others
0 customers following this

Timeline

GetHuman5878844 started working on this issue
Mar 23rd 5:02pm
GetHuman5878844 indicated the issue is not fixed yet.
Mar 24th 8:51pm