I ordered bathroom tissue from China during the start of the pandemic and never receive...

GetHuman4880053's Refunds and Returns issue with eBay from May 2020

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The issue in GetHuman4880053's own words
I ordered bathroom tissue from China during the start of the pandemic and never received the item. I have now requested a refund. I keep receiving emails directing me to return the item for a full refund. I have responded at least * times to those emails that I never received the item and there is nothing to return. Ebay or the seller is not processing my return and am unable to speak with someone from Ebay in customer service.

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eBay

Refunds and Returns issue
Reported by GetHuman4880053
May 28th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 18471 others
0 customers following this

Timeline

GetHuman4880053 started working on this issue
May 28th 10:14am
GetHuman4880053 indicated the issue is not fixed yet.
May 30th 10:12pm
GetHuman4880053 indicated the issue is not fixed yet.
May 31st 1:02am

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