I want to complain about a recent eBay purchase. I didn’t receive the item so reported...
GetHuman2228922's customer service issue with eBay from February 2019
Help with my eBay issue
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Before contacting them, items GetHuman2228922 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
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The best way to submit a complaint is actually submitting the issue or complaint to the Better Business Bureau. You can also submit the issue to the local Manager.
The issue in GetHuman2228922's own words
I want to complain about a recent eBay purchase. I didn’t receive the item so reported the details to eBay who subsequently investigated. eBay did not fully investigate the case and failed to check the tracking ID that the seller provided. Had they done so they would have found that the seller had sent the item to the wrong address. I’ve tried to contact eBay on numerous occasions but am getting nowhere.
GetHuman2228922 did not yet indicate what eBay should do to make this right.
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How GetHuman2228922 fixed the problem
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