I purchased an item on **th july (a jack wills make up bag) and its showing as paid in...

GetHuman970497's customer service issue with eBay from August 2018

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If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman970497's own words
I purchased an item on **th july (a jack wills make up bag) and its showing as paid in my account but the item has not arrived. When I click to view the order details it says it hasn't been paid for which it has (I can see the transaction on my bank account statement and it is showing as paid in my ebay, it is showing as pending in my paypal account though) and I've messaged the seller * times to try and sort this but have had no response. Looking at the sellers feedback I'm not sure they have sold anything before so don't know whether that would affect anything but I would like the item sending asap as I've already paid for it. Thanks
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eBay

Customer service issue
Reported by GetHuman970497
Aug 9th, 2018 - 7 mons ago
I have an issue with eBay too
Fixed
Seen by 4 customers so far
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman970497 started working on this issue
Aug 9th, 2018 1:24pm
GetHuman970497 confirmed the issue is fixed. Hooray!
Aug 9th, 2018 2:24pm