eBay did not protect me as seller protection. the seller agreed to a partial refund so...

GetHuman820027's customer service issue with eBay from June 2018

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Help with my eBay issue
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Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
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The issue and preferred resolution, in GetHuman820027's own words:
eBay did not protect me as seller protection. the seller agreed to a partial refund so the case should have been ended. a full refund was given and i was not protected as a seller. this is fraud.
I trust that eBay will make this right and come up with a resolution that is fair.
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eBay

Customer service issue
Reported by GetHuman820027
Jun 25th, 2018 - 2 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 4776 others
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Timeline
GetHuman820027 started working on this issue
Jun 25th 9:25pm