I am trying to send a refund to a customer but I am getting a error saying I need to go...

GetHuman755426's customer service issue with eBay from June 2018

345 similar
0 following
Help with my eBay issue
First: share to improve GetHuman755426's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman755426's next move: talk to eBay when they open (we'll send a note).
eBay's call center is closed now. We will text or email GetHuman755426 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman755426 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman755426 may need:
Order number, Billing address, Email address on the account, Account phone number, Account number, and eBay username
The issue in GetHuman755426's own words
I am trying to send a refund to a customer but I am getting a error saying I need to go to PayPal but I can’t find any reason on PayPal Asti why it’s not being refunded
GetHuman755426 did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman755426 fixed the problem
We are waiting for GetHuman755426 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get eBay's attention and get better help faster. Tap below to get started.
Having eBay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eBay email you?
This email address isn't valid
Follow this issue
See how GetHuman755426 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman755426
Jun 6th, 2018 - 4 mons ago
I have an issue with eBay too
Not resolved
Seen by 2 customers so far
Similar issue to 345 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman755426 started working on this issue
Jun 6th 9:47am