Zillow suddenly dropped our Zestimate valuation $**,***, from $***,*** to ***,***, it s...

GetHuman818661's customer service issue with Zillow from June 2018

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The issue in GetHuman818661's own words
Zillow suddenly dropped our Zestimate valuation $**,***, from $***,*** to ***,***, it seems, because we were auctioning the property with a base auction price of $***,*** -- $***,*** below the listed Zestimate. We paid originally $***,*** for the property and put in $***,*** in upgrades. Your valuation is WAY off, and the new valuation, right at the time of the auction, killed the auction.**Also, we have cancelled our flat MLS listing service and no longer have an agent involved. We need to be able to update our own information on our property.**The address is **** E. Monona Drive.
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Zillow

Customer service issue
Reported by GetHuman818661
Jun 25th, 2018 - a yr ago
I have an issue with Zillow too
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Seen by 17 customers so far
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Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman818661 started working on this issue
Jun 25th, 2018 4:21pm
GetHuman818661 indicated the issue is not fixed yet.
Jun 25th, 2018 5:39pm
GetHuman818661 indicated the issue is not fixed yet.
Jun 26th, 2018 7:14pm