I just completed my YouTube free trial and my first month was just taken out of my acco...

GetHuman6081420's customer service issue with YouTube from May 2021

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The issue in GetHuman6081420's own words
I just completed my YouTube free trial and my first month was just taken out of my account today. I have been accessing your service through a ROKU device. I did not have any problems until a couple of days ago. On both live and recorded tv, the program is freezing I hit play it stats playing and immediately stops again. I contacted Vito and these said my tv will not support YouTube tv. I would like to cancel my subscription and get a refund for the balance paid (less one day). As I stated previously, payment for the first month was just deducted from my account today. Is this possible? Please respond as soon as possible.

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YouTube

Customer service issue
Reported by GetHuman6081420
May 18th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 13461 others
0 customers following this

Timeline

GetHuman6081420 started working on this issue
May 18th 1:11am