Dear Youtube,* My husband recently passed away. I am at home with our daughter during...

GetHuman4691933's customer service issue with YouTube from April 2020

Help with my YouTube issue
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The issue in GetHuman4691933's own words
Dear Youtube,* My husband recently passed away. I am at home with our daughter during this Corona Virus, and have lost the ability to use my Youtube account. I can't play any of the music my husband sent me over our ** years of marriage which is distressing me. I also now have no access to the Whitehouse Covid updates daily. I have no idea why I can't access my youtube ...it went down on the **th of April. * Can you please advise me of what happened, or if my Youtube account has been hacked somehow. I am a bit of a technophobe at ** years old...so it may be me?** Many thanks, and best regards,* Sharon Stoker

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Customer service issue
Reported by GetHuman4691933
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 18205 others
0 customers following this

Timeline

GetHuman4691933 started working on this issue
Apr 21st, 2020 8:24pm
GetHuman4691933 shared this issue with others over email
Apr 21st, 2020 8:31pm

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