Dear Youtube,* My husband recently passed away. I am at home with our daughter during...

GetHuman4691933's customer service issue with YouTube from April 2020

Help with my YouTube issue
Before contacting them, items GetHuman4691933 may need:
Email on Account, Phone Number, Name of Account Holder, and Password
The issue in GetHuman4691933's own words
Dear Youtube,* My husband recently passed away. I am at home with our daughter during this Corona Virus, and have lost the ability to use my Youtube account. I can't play any of the music my husband sent me over our ** years of marriage which is distressing me. I also now have no access to the Whitehouse Covid updates daily. I have no idea why I can't access my youtube went down on the **th of April. * Can you please advise me of what happened, or if my Youtube account has been hacked somehow. I am a bit of a technophobe at ** years it may be me?** Many thanks, and best regards,* Sharon Stoker

GetHuman4691933 did not yet indicate what YouTube should do to make this right.

How GetHuman4691933 fixed the problem

We are waiting for GetHuman4691933 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4691933
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 18205 others
0 customers following this


GetHuman4691933 started working on this issue
Apr 21st, 2020 8:24pm
GetHuman4691933 shared this issue with others over email
Apr 21st, 2020 8:31pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies