We're sorry to hear about the issue you're experiencing. It sounds like you might need to manually connect your TV to the internet again after the power outage. This can usually be done in the settings menu of the TV, under the network or internet section. If you're using a device like a Chromecast or Roku to watch Youtube, you may need to reconnect that device to your WIFI network. These steps vary depending on the TV and device model, so checking the manufacturer's instructions may also help. If the problem persists, trying a reset of the TV or the device to its factory settings can also solve the issue.
Asked Apr 30, 2024 8:53 PM