Hi there, my name is jayd fleming and I am contacting you today about a video that had...

GetHuman-baybigur's customer service issue with YouTube from November 2019

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The issue in GetHuman-baybigur's own words
Hi there, my name is jayd fleming and I am contacting you today about a video that had been posted on your channel. My grandfather had taken a video of my cousin and I when we were young, a very innocent and humorous video. This video has recently been reported as abusive or going against your policy standards. As being a person who was a part of the video and knowing that there is nothing of offense, I am curious as to why this video has been deleted and am wondering if there’s anything I can do to have this video reuploaded to the site. It was one of the only videos we had from that time with our grandparents and I’d like to have those memories shown proudly and am quite astonished that YouTube had any reason for canceling it. It was called monster in the bedroom and we were just two children with wide imagination And my grandfather was proud to show that. Nothing in this video has proven to be offensive or go against standards and as my grandfather has appealed the deletion I felt that I could help in the decision to get this video back up. I’m offended by the site for simply deleting before verifying that the video was truly offensive and a bit angered that there was a lack of judgement. This video has been in my family for twenty years or so and Even was submitted to afv a few years back because that is the pride and pure admiration that my grandparents had in us. it was a simple gesture and funny thing for young children to imagine and i, as I’m sure I can speak for him as well, would be grateful if you would review the matter and get back to us on the issue. Thank you for your time.

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Customer service issue
Reported by GetHuman-baybigur
Nov 5th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 290 others
0 customers following this


GetHuman-baybigur started working on this issue
Nov 5th, 2019 7:12pm
GetHuman-baybigur indicated the issue is not fixed yet.
Nov 9th, 2019 3:34pm