I paid to rent a pokemon movie. I paid for it with my capital one card ending in...

GetHuman-gabelaym's Refund a Charge issue with YouTube from May 2019

Help with my YouTube issue
The issue in GetHuman-gabelaym's own words
I paid to rent a pokemon movie. I paid for it with my capital one card ending in ****. It wasn't loading so I closed out YouTube and opened it again but now the purchase isn't showing up in my purchased tab on my YouTube Account. It won't allow me to click on the movie and watch it, it says must pay to watch. Thank you for your time. I would love to watch the movie but if it's not possible I want my *.** refunded please.
GetHuman-gabelaym did not yet indicate what YouTube should do to make this right.
I have an issue with YouTube too
How GetHuman-gabelaym fixed the problem
We are waiting for GetHuman-gabelaym to fix the problem and share the solution with the rest of us customers.
Please help with my YouTube issue
Do you have a customer issue as well?
We can help you get YouTube's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having YouTube issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

YouTube

Refund a Charge issue
Reported by GetHuman-gabelaym
May 20th, 2019 - a mon ago
I have an issue with YouTube too
Fixed
Seen by 3 customers so far
Similar issue to 31776 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder
Password
Timeline
GetHuman-gabelaym started working on this issue
May 20th 1:31am
GetHuman-gabelaym confirmed the issue is fixed. Hooray!
May 20th 6:01am