I paid to rent a pokemon movie. I paid for it with my capital one card ending in...

GetHuman-gabelaym's Refund a Charge issue with YouTube from May 2019

Help with my YouTube issue
The issue in GetHuman-gabelaym's own words
I paid to rent a pokemon movie. I paid for it with my capital one card ending in ****. It wasn't loading so I closed out YouTube and opened it again but now the purchase isn't showing up in my purchased tab on my YouTube Account. It won't allow me to click on the movie and watch it, it says must pay to watch. Thank you for your time. I would love to watch the movie but if it's not possible I want my *.** refunded please.
GetHuman-gabelaym did not yet indicate what YouTube should do to make this right.
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Refund a Charge issue
Reported by GetHuman-gabelaym
May 20th, 2019 - a mon ago
I have an issue with YouTube too
Seen by 3 customers so far
Similar issue to 31776 others
0 customers following this
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GetHuman-gabelaym started working on this issue
May 20th 1:31am
GetHuman-gabelaym confirmed the issue is fixed. Hooray!
May 20th 6:01am